Ever Hope Center
Ever Hope Center
The Ever Hope Center is here for you.
In the wake of the tragedy of December 13th, 2025, the EHC offers a safe, supportive space where students, faculty, and community members can find help, connection, and hope.
The Center offers trauma-informed, holistic wraparound services designed to meet the evolving needs of individuals, families, and the broader community. Through compassionate support, access to resources, and opportunities to connect with others, EHC helps those affected navigate their healing journey while fostering resilience, strength, and a renewed sense of belonging.
We can assist you with: finding resources that fit your needs, crime victim compensation applications, counseling and mental health referrals, and a welcoming space to gather and be supported. You don't have to figure this out alone - we're here, and we're ready to help.
Finding the right resource can feel overwhelming. This page is here to make it a little easier. Browse the tabs at the top to explore resources across four key areas: Victim & Social Services, Social Connection & Empowerment, Health & Wellness, and Managing Grief & Trauma.
Whatever you're going through, there is something here for you.
Who can access these resources?
All Rhode Island and National resources are open to everyone - students, faculty, staff, families, first responders, and community members. Virtual resources are available regardless of where you live or your enrollment status at Brown University. You are welcome to use these resources at any point in your healing journey.
Please note: Some Brown University-specific resources may be limited to currently enrolled students and active faculty or staff. We recommend calling ahead or checking a resource's website to confirm availability.
Ever Hope Center Information
The Center is located at: 1 Union Station, Providence (in the Rhode Island Foundation building)
Directions for parking: We recommend parking at the Union Station Plaza garage at 5 Memorial Blvd. Head towards Track 15 when walking to the building. Instead of going in Track 15, take a right and follow the path up the stairs. Turn left at the top of the stairs and the building will be on your left.
Email: hello@everhopecenter.org
Meet the Team at EHC:
Rachel Caruso | Executive Director
Rachel has a background in crisis intervention, victim services, and law enforcement collaboration. She has extensive experience developing and managing innovative co-response programs that bridge social service and public safety systems.
Angelina Linden, LCSW | Victim Navigator
Angelina has a background in domestic violence/sexual assault advocacy. She has experience in researching various resources and supporting individuals through complicated processes.
Registration for Events
To register for any support group, go here: https://wkf.ms/4xGJDeF
Center Hours
Monday: 9am-5pm
Tuesday: 10am-6pm
Wednesday: 9am-5pm
Thursday: 10am-6pm
Friday: 8:30am-4:30pm
Upcoming Closure Dates
October 12th | Indigenous Peoples' Day
November 11th | Veteran's Day
November 26th | Thanksgiving
December 25th | Christmas
Ever Hope Center Interest Survey
You have a say in your community's healing. Whether you were personally affected or are supporting someone who was, your input is valued. Help us design the right support and services at the Ever Hope Center by completing our Interest Survey.
[Take the Interest Survey→ https://forms.gle/664sayhPJd4SLioD6]
Crisis Support Information
Suicide & Crisis Lifeline (National Hotline): Call or text 988 or visit 988lifeline.org
Confidential · Free · Available 24/7 · For all ages
FSRI Mobile Response and Stabilization Services (MRSS): (401) 854-6678
MRSS provides support for youth and adults experiencing a behavioral health emergency.
Community Resources
Family Service of Rhode Island
Family Service of Rhode Island provides outpatient therapeutic services for adults and children. To schedule an appointment, contact:
- Intake line: (401) 519-2280
- If you are having suicidal thoughts, experiencing a mental health or substance use crisis, or are witnessing someone is crisis:
- 24/7 Crisis Line: (401) 854-6678
BH Link is a walk-in, 24/7 community-based facility where clinicians connect people to immediate, stabilizing emergency behavioral health services, and long-term care and recovery supports. Serving all Rhode Islanders 18+. We strive to create a safe, understanding, and calming place where we can meet your needs.
- Location: 975 Waterman Avenue in East Providence
- Hours: 24/7
- Phone number: 988 or 401-414-5465
Call 2-1-1 to be connected to a trained professional 24/7. 211 can also connect you with the community resources. 211 is a free and confidential service with translation services available.
Certified Community Behavioral Health Clinics (CCBHCs)
CCBHCs are outpatient clinics that are certified by the State of Rhode Island to offer expanded behavioral health services. CCBHCs serve anyone who walks through the door, regardless of age, diagnosis, or insurance status. At a CCBHC, a team of trained mental health professionals can provide mental health support to you or a loved one, help you or a loved one with a substance use condition, and/or provide 24/7 crisis support. For those who may be outside of Providence, please find your local CCBHC for 24/7 response using this link: https://bhddh.ri.gov/CCBHC.
RI Crime Victim Compensation Program
Available to victims of violent crime, and can assist with resources including monetary relief, coverage of medical bills, loss of earnings and a host of other services. Victims can apply online at https://treasury.ri.gov/cvcp
No longer in Rhode Island?
If a student, faculty, staff or community member has left the Rhode Island area to be with family in another part of the Country where there is an existing Mass Violence Resiliency Center, please contact that Center to connect to local resources: https://massviolence.help/resiliency-center-map/.
If there is not a local Resiliency Center in your area, you can reach out to VictimConnect Resource Center (VCRC) to locate a referral in your area. Call or text: 1-855-484-2846, or chat confidentially and anonymously with a victim assistance specialist using VictimConnect Chat.
Brown University Resources
The University will continue to mobilize every available resource for mental health, well-being and spiritual support as they navigate a path toward healing. The Brown Ever True initiative encourages community members to access a wide range of existing and new support services and resources both on and off campus, including 24/7 crisis support. Below is a list of on and off-campus resources. For a full list of resources, visit evertrue.brown.edu
Campus Resources for Students
- Counseling and Psychological Services (CAPS): Provides urgent care for students. Call CAPS on Demand at: 401-863-3476
- TimelyCare Teletherapy: Offers Brown students in the United States free remote counseling with licensed mental health providers.
- Office of the Chaplains & Religious Life: 401-863-2344
- Student Support Services: 401-863-3145
- Administrator on Call (AOC): available 24/7/365 to assist currently enrolled students — on or off campus — with urgent matters. Call 401-863-3322 and ask to speak to the Administrator on Call.
- BWell Health Promotion supports the holistic health and well-being of all Brown students through a variety of programs, services and interventions. Call 401-863-2794
- Medical School Student Support Services: Several offices in Brown’s Warren Alpert Medical School offer comprehensive advising, mentoring and support programs for medical students.
- University Ombuds: The University Ombuds is available to faculty, staff, graduate students, medical students, and postdoctoral scholars as they face any kind of conflict or concern that arises from or affects their work, life, or study at Brown. To make an appointment to discuss an issue, or to request a facilitation, mediation, or training, please call 1-401-863-6145 or email ombuds@brown.edu. If you wish to remain anonymous, please leave your phone number and a time during which we can reach you.
Off-Campus Resources for Students:
- Transcend NMVC: Designed by the National Mass Violence Center, Transcend NMVC is a free self-help app designed to aid recovery from the psychological and behavioral response that can occur following direct or indirect exposure to mass violence incidents. Among its resources are audio recordings to help calm the mind, teach relaxation techniques and support restful sleep.
- All students outside the U.S. have access to BetterHelp, an online mental health platform offering licensed therapists, support groups, and additional resources. Students may also contact UHC Global for assistance with locating an in-person provider anywhere in the world by calling 1-410-453-6330 or 1-800-527-0218, or by emailing assistance@uhcglobal.com. Students who need immediate support may also contact the Optum 24-Hour Crisis Line at 1-866-671-9302
Resources for Faculty and Staff:
- Spring Health, Brown’s Employee Assistance Program (EAP) provider, has mental health crisis counselors available 24/7 to support faculty and staff. Call 1-855-629-0554 and select option 2 for “Employees in Distress.”
- Teaching after a Tragedy: The Harriet W. Sheridan Center for Teaching and Learning is offering support for instructors who are navigating challenges they and their students may face when learning in the coming months, including resources from colleagues at the University of Virginia and Michigan State University that were developed in the aftermath of their own campus tragedies.
National Resources
National Mass Violence Center (NMVC)
In addition to this virtual resiliency center website, the NMVC offers several tip sheets and resources for individuals and communities impacted by mass violence. Below are several tip sheets that may be helpful:
• Survivor-to-Survivor Tips for Recovery and Resiliency
• Twelve Self-Help Tips for Coping in the Aftermath of Mass Violence Incidents
• Trauma Cues Related to Mass Violence Incidents
• Tips for Crime Victims & Survivors: Guidelines for Media Interviews
• How to Identify an Experienced Trauma-Focused Therapist
The NCTSN has developed resources to help children, families, and communities cope with what they are seeing and hearing, acknowledge their feelings, and find ways to heal together. They also have resources to help families navigate the holidays after a traumatic loss. These resources include:
National Center for Victims of Crime, Victim Connect Resource Center
VictimConnect Resource Center (VCRC) is a weekday phone, chat, and text-based referral helpline for all victims of crime in the United States and its territories that provides emotional support, information, and individualized referrals.
Call or text: 1-855-484-2846, or chat confidentially and anonymously with a victim assistance specialist using VictimConnect Chat.
National Disaster Distress Helpline
The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Call or Text: 1-800-985-5990. Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”
National Alliance on Mental Illness (NAMI) Help Line
The NAMI HelpLine is a free, confidential nationwide service that provides one-on-one emotional support, mental health information and resources needed to tackle tough challenges that you, your family or friends are facing. Or, you can look through self-help online resources to find your answers.
· Call: 1-800-950-NAMI (6264)
· Text: NAMI to 62640
· Available Monday Through Friday, 10:00 AM - 10:00 PM ET
National Mass Violence Center's
Transcend NMVC self-help mobile app.
