Resources for those impacted by the Florida State University Shooting April 17th, 2025
Welcome to FSU's Virtual Support Center
Use the tabs at the top of the page to find resources for Victim & Social Services, Social Connection & Empowerment, Health & Wellness, and Managing Grief & Trauma.
Some FSU resources may only be accessible to enrolled students and current faculty and staff. Please call or visit any FSU resources' website to confirm availability.
All Florida and National Resources are available to any students, faculty, staff, families, and community members. Virtual resources are available regardless of Florida residency and enrollment status at Florida State University. These resources may be used at any point in your emotional recovery journey.
Photo Credits: Matthew McConnell, FSU University Communications
For the latest FSU Resources regarding the April 17, 2025 shooting, please visit response.fsu.edu.
FSU Resources
Victim Advocate Program | Department of Student Support and Transitions
The Victim Advocate Program provides free, confidential, and compassionate assistance to primary and secondary victims of crime, violence or abuse against, or by, Florida State University students through advocacy, education and training.
Call 24/7 (850) 644-7161, TEXT (850) 756-4320 or EMAIL: Victims-Advocate@fsu.edu.
Counseling & Psychological Services
Walk-in appointments are available for students during business hours — Monday-Friday 8 a.m. – 4 p.m. — on the second floor of the Askew Student Life Center. Services are available for actively enrolled students living in Florida.
Call 24/7 (850) 644-TALK and speak with a counselor.
250 Askew Student Life Building | 942 Learning Way
The EAP is a free, confidential program providing a professional support system for the faculty and staff of the university.
Call (850) 644-2288 to schedule an appointment.
200 West College Ave.
Employee Mental Health & Wellbeing Support | Office of Human Resources
FSU Human Resources has a list of on-campus and community support resources available to all FSU employees, linked above.
Employees can call (850) 644-6034 or their department's HR Representative for any HR-related questions.
UHS offers routine appointments and same-day appointments for students, post-doctoral fellows and visiting scholars; orientation students and participants in special programs.
Call (850) 644-4567 to schedule an appointment.
Students needing after-hours care have access to HeathiestYou 24/7 by calling (855) 870-5858. There is a fee for service for students not covered by the FSU student insurance plan.
960 Learning Way
Department of Student Support and Transitions
DSST can connect students with appropriate campus resources and discuss the current impact on their academic courses. Walk-ins are encouraged.
Call (850) 644-2428 for more information.
University Center A, Room 4109 | 282 Champions Way
Religious and spiritual groups affiliated with FSU’s Interfaith Council have contact information listed on their website: interfaithcouncil.fsu.edu
The Assessment, Learning Evaluation, & Counseling (ALEC) Center and the Center for Couple and Family Therapy (CCFT) are offering free crisis counseling to students, faculty, and staff impacted by these events. Both teams are made of faculty and advanced doctoral students and are available to provide support through individual and small group sessions.
ALEC Center information and to schedule an appointment: (850) 644-3611
CCFT information and to schedule an appointment: (850) 644-1588
Psychology Clinic | Department of Psychology
The Psychology Clinic is a mental health service, training, and research center operated by the Department of Psychology at Florida State University. Services are provided by doctoral level student therapists in the clinical psychology Ph.D. program under the close supervision of faculty members. Assessment and treatment services are available to everyone in the community who contacts the clinic, regardless of affiliation with the university.
Apply for services: clinic.psy.fsu.edu
1107 West Call Street
Florida Resources
Bureau of Victim Compensation | My Florida Legal
In the aftermath of crime, the Florida Bureau of Victim Compensation works to ease the financial hardships suffered by crime victims. The process is initiated when a claim form and acceptable proof of crime (some exceptions may apply) are received.
Florida 2-1-1 is available 24/7 to listen and provide emotional support, crisis counseling, suicide prevention, and information & referrals. You do not have to be in crisis to call, there is no eligibility criteria, and services are free and confidential. Call anywhere in Florida and receive information and support resources available in your community.
Call 24/7: 2-1-1
National Resources
National Disaster Distress Helpline
The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
Call or Text: 1-800-985-5990. Español: Llama o envía un mensaje de texto 1-800-985-5990 presiona “2.”
Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, 988 Suicide & Crisis Lifeline counselors are here for you. You are not alone.
Call or Text 24/7: 9-8-8
Online Chat: www.988lifeline.org.
National Center for Victims of Crime, Victim Connect Resource Center
VictimConnect Resource Center (VCRC) is a weekday phone, chat, and text-based referral helpline for all victims of crime in the United States and its territories that provides emotional support, information, and individualized referrals.
Call or text: 1-855-484-2846, or chat confidentially and anonymously with a victim assistance specialist using VictimConnect Chat.
The Crisis Text hotline is available 24 hours a day, seven days a week throughout the U.S. The Crisis Text Line serves anyone, in any type of crisis, connecting them with a crisis counselor who can provide support and information.
Text “HOME” or "HOLA" to 741741
National Alliance on Mental Illness (NAMI) Help Line
The NAMI HelpLine is a free, confidential nationwide service that provides one-on-one emotional support, mental health information and resources needed to tackle tough challenges that you, your family or friends are facing. Or, you can look through self-help online resources to find your answers.
Call: 1-800-950-NAMI (6264)
Text: NAMI to 62640
Available Monday Through Friday, 10:00 AM - 10:00 PM ET
The First Responder Hope Line works to ensure that our community’s first responders have access to a lifeline of support, allowing you to speak confidentially with trained specialists anytime.
Call: 1-866-4FL-HERO
The 2nd Alarm Project® is a nonprofit organization that offers comprehensive, evidence-based resiliency programs and services to support the mental health of first responders. Additional information can be found on their website and free mobile app.
Educational Materials
College students coping after the recent shooting
12 self help tips for coping in the aftermath or mass violence
Tips for Survivors of a Disaster or Other Traumatic Event: Managing Stress
Managing distress grounding tips
The Role of Trauma in Sleep Problems | Sleep Foundation
FOR A COMPREHENSIVE LIST OF RESOURCES: